Broadband Resources

This page contains minimal photo and video content to reduce latency for users with slow internet connections.

Tools for Availability and Access

This map displays where Internet services are available across the United States, as reported by Internet Service Providers (ISPs) to the FCC. Enter your address to see information about that location, along with a list of Internet providers that can serve it and the types of service and speeds offered. Improve the Map: You can assist in the ongoing process of improving the data in one of the following ways:

If you think the information about the location point of your home or another location is wrong, you can submit a Location Challenge, from the map. You can also submit a Location Challenge if you think a location is missing from the map.
If you think the information on the map about which ISPs offer broadband service to your home, or to another location, is wrong, you can dispute it by submitting an Availability Challenge from the map.
If you think the information on mobile coverage is wrong, you can dispute that as well by taking speed tests on your mobile phone with the FCC Speed Test app. The results of these tests will be aggregated to create Mobile Challenges that mobile providers must respond to improve their coverage maps.

Submit a Public Comment to the NYS Broadband Challenge Portal

The NYS ConnectALL office wants your help to identify all of the locations in the state that do not have high speed internet service. Use the following tool (linked below) to search for the location you would like to comment on and then select the point on the map.

Note: If a location is already eligible for federal funding through the BEAD Program, it will not be selectable on the map and cannot be commented on. If you don’t see your address, select the point that you believe nearest to your rooftop.

Tools for Affordability

Find Affordable Internet Options in NYS: ConnectALL Provider Search

New Yorkers interested in signing up for affordable internet plans have multiple options for service throughout the state. Several internet providers offer low-cost internet plans (typically less than $25/month) to customers in their service areas if they meet specific eligibility requirements.

Lifeline is a federal program that lowers the monthly cost of phone or internet service. Eligible consumers can get up to $9.25 off the cost of phone, internet, or bundled services. Learn more about Lifeline.